An Investigation into the Causes of Conflict in Zimbabwean Schools: A Case Study of Nkayi South Circuit | Mapolisa | Nova Journal of Humanities and Social Sciences

An Investigation into the Causes of Conflict in Zimbabwean Schools: A Case Study of Nkayi South Circuit

Tichaona Mapolisa, Thembinkosi Tshabalala

Abstract


The present study sought to investigate the causes of conflict in selected Zimbabwean schools with particular reference to Nkayi South Circuit. This article draws on a qualitative inquiry of factors contributing towards various conflict situations in schools using a sample of 30 teachers and heads of schools from Matabeleland North in Zimbabwe selected by means of purposeful sampling.  The research adopted a qualitative methodology using a case study design.  Data were gathered by means of semi-structured interviews using an interview guide.  Views of the respondents were audio-taped, transcribed and became the primary data for analysis.  The findings indicated that most respondents felt that conflict affected the productivity of the members of the organization.  Participants indicated that lack of communication; interpersonal relationships within the schools as well as procedural issues were the major causes of conflict. The study concluded that Conflict amongst educators in Zimbabwean schools is endemic. It went on to conclude that the major causes of conflict in schools include the following: competition for resources, gossiping or spreading malicious rumors about a work mate, poor communication, and incompetence in the work place, alcohol abuse, favoritism, power struggles, and lack of compensation for work done. The study recommends that school should have agreed mechanisms in place for groups of people who may be antagonistic to collectively discuss and resolve issues.

Key words: School, conflict, circuit, disputes, conflict management


Full Text:

PDF

References


Adhiambo B, Samatwa R. Assessment of conflict management and resolution in public secondary schools in Kenya: A case study of Nyakach District International Research Journal. 2011; Vol (4): 1074-1088.

Anderson L. Research in education. Sydney: Allen Unwin; 2009.

Anderson S. Conflict management. London: Sage; 2011.

Babbie E. The practice of research. Belmont: Woodsworth; 2012.

Barker B C. Investigating of conflict. London: Cassel; 2009.

Blumberg C. Research methods. Boston: Irwin; 2008.

Francis D. A framework teaching package. London: United Nations; 2011.

Gorton R A. School leadership and administration. Durban: Labrown; 2012.

Gray, J.L. and Starke, C. Organisational behavior: Concepts and application. Columbus: Merid; 2012.

Griffin RW. Management. New York: Houghton Mufflin; 2012.

Gundiza M, Namusi C W. Negotiation in conflict management. Harare: Zimbabwe Open University; 2012.

Kreps D. Practical strategies: Conflict in the work place. New York: Longman; 2011.

LaMonica E. Management in health care. A theoretical experience. New York: Jossey Bas, 2009.

Madziyire N C. Conflict resolution issues and strategies. Harare: Zimbabwe Open University; 2010

Makaye J, Ndofirepi A P. Conflict resolution between heads and teachers in schools. Greener Journals of Educational Research. 2012; 10 (3) 120-125.

Maskel S R. Causes of workplace conflict. Boston: Allyn and Bacon; 2011.

Moore C. The mediation process. Practical strategies or conflict resolution. New York: Jersey Bass; 2012.

Nyamajiwa B M. Communication in negotiation. Harare: University of Zimbabwe; 2000.

Samatwa B. Causes of workplace conflict. New Delhi: Prentice Hall; 2011.

Umstot D D. Understanding organizational behavior concerns and applications: St Paul Muin: West; 2008.

Weinfield V. Understanding conflict. Paul Muin: West; 2009.

Winfield P. Core management. New York: Butterworth Hienemann; 2010.




DOI: http://dx.doi.org/10.20286/jhss.v1i1.4

Refbacks

  • There are currently no refbacks.


Creative Commons License
This work is licensed under a Creative Commons Attribution-NonCommercial-NoDerivatives 4.0 International License.

Nova Journal of Humanities and Social Sciences ISSN 2292-7913 (Online)Published by Nova Pub inc.

Nova Explore Publications
is a member of CrossRef.
DOI Prefix: 10.20286